This is our Detailed Processor (CPU) Return Policy. Physically damaged CPUs cannot be returned to NCT.

Improper installation of CPU fans and/or improper clocking may cause CPUs to chip. CPUs that are chipped, burnt or have bent/broken pins are considered physically damaged and cannot be returned for refund or replacement. Physical damage includes (but is not limited to) improper handling and any other type of damage sustained by irregular use.

NCT encounters bent pins regularly when inspecting physically damaged CPUs. Forcing a processor into position will not solve an installation problem and may void your NCT return policy. Buyers requesting a refund may have to pay a 25% restocking fee. NCT will not cross-ship replacement CPUs.